Below are links that may help you find help in reducing energy bills by eliminating energy loss and increasing efficiencies. The Illinois Commerce Commission (ICC) is a state agency that regulates investor-owned electric, natural gas, and water utilities. Annual Statement forms for Insurance Companies. Policy Lookup - Property Casualty. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations. Illinois Medical Professional Liability Claims Reporting. Manager, Consumer Services Division at Illinois Commerce Commission Atlanta, Illinois 6 connections For more information about these positions please visit www2.illinois.gov/sites/work/Pages/default.aspx. Illinois Department of Professional Regulation (DPR) Illinois Movers' and Warehousemen's Association b) Intake of Complaints by the Commission's Consumer Services Division: 1) Telephone or in person: The Consumer Services Division shall perform a customer interview and draft an informal complaint, including a description of the dispute and the relief sought. Illinois consumers have the option to file a public comment regarding any case being considered by the Commission. Illinois Commerce Commission . Illinois - Commerce Commission; Keywords If you already have contacted your utility company and were not able to resolve the problem, follow the link provided below to file a complaint about your utility service with the Illinois Commerce Commission. Policy Lookup - Life Accident Health. The Commission’s Rail Safety Program also inspects and regulates the general safety of railroad tracks, facilities and equipment in the state. Welcome to Plug In Illinois ®, the Official Electric Choice Website of the Illinois Commerce Commission. Complaints about any aggressive behavior may be filed with the Illinois Commerce Commission Consumer Services Division by phone 800-524-0795 or online at http://www.icc.illinois.gov/consumer/complaint or with the Illinois Attorney General’s Office at 800-243-0618 or http://www.illinoisattorneygeneral.gov/consumers/filecomplaint.html. You can file an informal complaint in the following ways: Online; By telephone in Illinois: (800) 524-0795; TDD (800) 858-9277; By telephone outside of Illinois: (217) 782-2024; By mail; ICC Consumer Services Division 527 E. Capitol Ave For information about the electric supply price of your electric utility and offers from other retail electric suppliers, please visit PlugInIllinois.org. Please do Your utility account or social security numbers with a stranger at the door or on the phone. ICC Plug In Illinois ®. Illinois Commerce Commission . Utility Service Complaints & General Information. Approved PPA, URO, & EIRO’s. If you are a consumer who needs help resolving a utility dispute, call 800-524-0795 or file an online complaint. 2019 Annual Report on Electricity, Gas, Water and Sewer Utilities . The Illinois Commerce Commission is a quasi-judicial tribunal that regulates public utility services in the U.S. state of Illinois.The mission of the ICC is "to pursue an appropriate balance between the interest of consumers and existing and emerging service providers to ensure the provision of adequate, efficient, reliable, safe and least-cost public utility services." The Illinois Commerce Commission's Consumer Services Division can help you resolve your complaint about your utility service. Step 1 Select “Electric” for your Complaint Type. View Detailed Report. The governor also appoints one commissioner to be ICC chairman. Healthcare Rate Review Portal. . JANUARY 2020 . Attorney General– This website offers a variety of information for Illinois residents. The IDFPR regulates over three quarters of the 1.5 million licensed professionals and businesses in the State of Illinois. Service: Santanna is an independent seller of electric power and energy service certified by the Illinois Commerce Commission. Checklists Life - Accident - Health. Our Transportation Division can help with concerns regarding a Household Goods Mover. program, or a consumer group or a consumer group program. Torsten Clausen Director of Policy Phone: (312) … 527 East Capitol Avenue, Springfield, IL 62701, 160 North LaSalle, Ste. If you cannot work out a solution, you should file a complaint with the Illinois Commerce Commission (ICC). Bill Atwood Phone: (312) 814-2850 Fax: (312) 814-1818. There are forms available online for consumers to file a complaint. Public comments can be submitted the following ways. call the utility or your local police to report the incident If you feel that you have been illegally solicited in person by an alternative retail energy supplier you can file a complaint by calling the Illinois Commerce Commission Consumer services… Here you can learn about electric competition in Illinois and find out how to choose a supplier. For a complaint related to transportation, call 217-782-6448. https://www.mymovingreviews.com/move/moving-companies-regulations TTY: 1-800-858-9277 Business Registration, Licensing and Permitting in Illinois . 2. ICC staff will help you file your complaint and provide you with the information you need. Illinois Commerce Commission Website: Commerce Commission ; Phone Number: 217-782-2024. For a complaint about utility service, or for general information, contact the Consumer Services Division toll free at 1-800-524-0795 or submit your complaint using the on-line form. Printed by authority of the State of Illinois . Director’s Orders. Illinois Department of Insurance - Complaints against insurance companies, HMO's . C-800, Chicago, IL 60601, 9511 West Harrison, Des Plaines, IL 60016, State of Illinois Coronavirus Response Site, Electric Vehicle Charging Station Installer, Office of Cybersecurity and Risk Management, Office of Diversity and Community Affairs, ICC Legal Authority and Administrative Rules. Through its Bureau of Public Utilities, the Commission oversees the provision of adequate, reliable, efficient and safe utility services at the least possible cost to Illinois citizens served by electric, natural gas, telecommunications, water and sewer public utility companies. For any public utility service issue, for assistance, or information, or to file an informal complaint, please contact the ICC’s Consumer Services Division. The Illinois Commerce Commission is a quasi-judicial body made up of five Commissioners responsible for regulating several industries, as directed by the Illinois General Assembly. If you already have contacted your utility company and were not able to resolve the problem, follow this link to file a complaint about your utility service with the Illinois Commerce Commission. 26 copies January 2020 #782 . Commission's Consumer Services Division; and 3) In the case of a pending disconnection, the utility shall refrain from disconnection for at least three business days to allow the customer to contact the Commission's Consumer Services Division Illinois Commerce Commission, PART 280, Section 280.220, Adopted 11012014 Page 3 of 3. 312 -814 -2850. If you have any concerns or questions about this sales solicitation, you may contact the Illinois Commerce Commission’s Consumer Services Division at 800.524.0795. Toll-free: 800/524- 0795 (In Illinois only) 800/858 -9277 (TTY) The ICC Online 1. Click “Next”. Public comments can be submitted the following ways. Step 3 If this is an issue that involves your interconnecting electric utility and you have contacted your utility regarding this issue, please select “Yes”. This includes any conduct that violates the Municipal Code sections related to business operations or consumer protection, as well as anything that is an unlawful practice under the Illinois Consumer … Illinois Commerce Commission– This division ICC's response to the COVID-19 pandemic and actions we have taken to protect the consumers of Illinois Consumer Services Financial assistance programs, electric and gas choice, energy efficiency and conservation, and consumer protections Consumer Services; Health Care Services; Real Estate Services; Professional Services; Click Here. STATE OF ILLINOIS ILLINOIS CO:MMERCE COMMISSION January 21, 2020 The Honorable JB Pritzker Governor The Honorable Members of the Joint Committee on Legislative Support Services … File a Complaint Make a Public Comment. Toll Free: 1-800-524-0795. The fi ve ICC commissioners are appointed by the governor and approved by the state Senate for fi ve-year terms. if you feel threatened, do not hesitate to immediately shut the door. Federal Trade Commission. To learn more about the Commission, view the ICC, 527 East Capitol Avenue, Springfield, IL 62701, 160 North LaSalle, Ste. Chicago, Illinois 60601 . Our Rail Safety Division can help with concerns regarding railroad crossings. Illinois Commerce Commission - Complaints about utilities, intra-state movers, towing complaints. Director, Consumer Services Division Phone: (312) 814-2850 Fax: (312) 814-1818. Under Illinois … The Illinois Commerce Commission has five members, one of whom is designated as Approximately 1.6 million residential customers have switched to a Retail Electric Supplier. Click “Next”. Medical Malpractice Reporting. You can ask a question or file a complaint with the Commission. There are several steps you can take to reduce energy usage and cut energy costs for your household or business. Santanna is not representing, endorsed by, or acting on behalf of, a utility or a utility program, a consumer group or consumer group program, or a governmental body or program of a governmental body. Adm. Code 736.500], Maximum Operator Service Provider Rates Within Illinois – 2021, Maximum Operator Service Provider Rates Within Illinois – 2020, National Do-Not-Call Registry enrollment and complaints, LIHEAP (Illinois Low Income Energy Assistance Program), Illinois American Water Payment Assistance, Smart Thermostat Initiative Rebate Information, Elevate Energy – Smarter energy use for all, Illinois Environmental Protection Agency: Green Tips, Illinois Home Weatherization Assistance Program, US Department of Energy: Energy Efficiency and Renewable Energy, US Environmental Protection Agency: Water Conservation Tips. C-800, Chicago, IL 60601, 9511 West Harrison, Des Plaines, IL 60016, State of Illinois Coronavirus Response Site, Electric Vehicle Charging Station Installer, Office of Cybersecurity and Risk Management, Office of Diversity and Community Affairs, ICC Legal Authority and Administrative Rules, CTIA Consumer Code For Wireless Service [83 Il. Illinois Commerce Commission - Springfield Office 527 East Capitol Avenue, Springfield, IL 62701 Phone: in IL (800) 524-0795 (Consumer Services Division) (217) 782-2024 outside the State of Illinois Fax: (217) 785-7413 Web: http://www.icc.illinois.gov/ … Related Programs. Illinois consumers have the option to file a public comment regarding any case being considered by the Commission. If you have any concerns or questions about this sales solicitation, you may contact the Illinois Commerce Commission's Consumer Services Division at 800-524-0795. 3. Many utility commissions handle consumer complaints. In Illinois, some residential and small business customers have the option to purchase their natural gas supply from an Alternative Gas Supplier (AGS). The Department of Business Affairs and Consumer Protection is tasked with protecting Chicagoans from acts of consumer fraud, unfair methods of competition, and deceptive practices. The Illinois Commerce Commission (ICC) recently adopted new rules regulating alternative retail electricity suppliers’ (ARES) sales and marketing that aim to enhance consumer protection. “This change represents a major victory for the public interest and all stakeholders by ensuring consumers have clear information to make good choices regarding their energy … Find other information through consumer press releases and documents. If you cannot find your profession or industry on our website, please look below for the other … The ICC determines rates and regulatory policy in the state. The ICC’s Consumer Services Division (CSD) educates consumers about utility issues, resolves customers/utility disputes, and develops rules for utility service and consumer protection. You can ask a question or file a complaint with the Commission. Here you can learn about electric competition in Illinois and find out how to choose a supplier and learn about additional ways to conserve energy. Through its Bureau of Transportation, the Commission oversees public safety and consumer protection programs with regard to intrastate commercial motor carriers of general freight, household goods movers, relocation towers, safety towers, personal property warehouses and repossession agencies. Telephone or in person informal complaints may also be taken from the customer's designated representative. Our consumer services counselors provide assistance to consumers in the resolution of informal complaints. The ICC's Safety and Reliability Division is seeking to hire 3 individuals as Electrical Field Inspectors for Region 1, 2, and 3 in Springfield, Illinois. Step 2 Input your contact information into the form. You may also call the Champaign Public Works Department … The Illinois Commerce Commission's Consumer Services Division can be reached at 1-800-524-0795 (TTY 1-800-858-9277). Out of state callers, please dial 217-782-2024. Author : Linda Schnaufer Created Date: … The Illinois Commerce Commission's Consumer Services Division can help you resolve your complaint about your utility service. Specifically this page features consumer protection links, and issues Illinois consumers may have. ICC staff will help you file your complaint and provide you with the information you need. City of Chicago Department of Consumer Services. Steps to File a Complaint with the Illinois Commerce Commission. 160 N. LaSalle, Suite C-800 .

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