Information and resources for agencies on government sector employment and labour relations. The FTC’s Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights and responsibilities. Contact our translation service, Like us on Facebook All rights reserved. How to make payments online for the department’s Building and Energy, Consumer Protection and WorkSafe divisions. You a can pay a security infringement final demand notice online, in person or by post. Consumer Information Engagement Letter Referral Fees Choosing a CPA or CPA Firm Investigations and Enforcement CPA Investigation Information Board's Investigation Process Complaints Complaint Form Investigation Statistics Tips on your consumer rights for retail, events, travel, housing and accommodation, considering the coronavirus pandemic. A guide to who is in the WA state system, key features of the state system, and information on industrial relations reform. Disclaimer. Your guide to Consumer Protection and accessing online resources. Find out about the functions and jurisdiction of Building and Energy. Search for a licensed / registered tradesman or service provider. Building or renovating your home and consumer safety. Keep up to... 13 May 2021 Reminder: Consultation period for 2021/2022 budget Before the start of each financial year, the residents of a retirement village must have... Rivervale man fined $4,000 for dealing more than 40 vehicles with no licence Magistrate says licensing important for safety and protection of consumers... Bedrooms by Aura and Simone Lockett fined $15,000 for failing to deliver Court orders six consumers be paid about $36,000 in compensation Affected consumers... ASIC has today released an information sheet for providers of debt management services that explains their new regulatory obligations, including the... Candice Evans to lead the team in Consumer Protection’s Geraldton office Her experience in helping tenants will be useful in new role Consumer Protection’s... Tel: 1300 304 054consumer@dmirs.wa.gov.au, See all Consumer Protection office locations, Subscribe to WA ScamNet alerts Freedom of information guidelines, reports, policies, plans, and contact information. Contracts, combinations, conspiracies in restraint of trade declared unlawful. To … The division investigates and files legal actions to stop unfair and deceptive practices, recovers refunds for consumers, seeks penalties against offending entities, and … Subscribe to WA ScamNet alerts and be informed about current scams. Consumer Protection Awards portal. consumerprotection.wa.gov.au 1300 304 054. Notify us of employment change, address change, workplace injuries etc. Follow us on Twitter Submit your entry to be in the running. Consumer Protection is part of the Government of Western Australia. A key priority for the Attorney General’s Office is to safeguard consumers from fraud and unfair business practices by: Enforcing consumer protection and antitrust laws, recovering refunds for consumers and imposing penalties and injunctions on offending businesses. This page represents an A-Z list of the many consumer protection services we offer. If you have any queries or suggestions about this website, contact our Online Services Branch. ... Consumer Protection. Agriculture — Declarations of "Washington state grown": RCW 15.04.410. Legislative Hotline Operators: 1-800-562-6000 The House Consumer Protection & Business Committee considers consumer protection issues and the licensing and regulation of businesses and professions (except for health care and law-related professions). Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers. The Office of Consumer Protection works on your behalf to stop deceptive and unethical business practices. You can submit your complaint in person or by post by downloading a copy of this form, completing it, and submitting it with copies of your supporting information to Consumer Protection in Perth or regional WA (addresses are on the form). Bulletins, newsletters, subscriptions, events and seminars and public consultations. 1125 Washington St SE • PO Box 40100 • Olympia, WA 98504 • (360) 753-6200 OFFICE HOURS: 8:00 AM - 5:00 PM Monday - Friday Closed Weekends & State Holidays The Ombudsman investigates complaints about Western Australian public authorities. Bail bond agents — Records — Finances — Disposition of security — Application of consumer protection act: RCW 18.185.210. Business opportunity fraud act: Chapter 19.110 RCW. Department of Mines, Industry Regulation and Safety (Consumer Protection) Western Australia. Information about our website and how to use it. Subscribe to FuelWatch alerts Learn more about work health and safety reform. Protecting yourself from scams Your guide to safety and health in small business. Connect with us on Linkedin. Before submitting a complaint try to resolve the problem with the seller. Lodge a consumer complaint about goods or services purchases. Find product safety advice, information about banned or recalled products, or report a potentially unsafe product. Identifying a genuine business Consumers often ask us how they can check if the business or trader they are dealing with is legitimate or genuine. Rights and obligations for consumers, businesses, landlords and tenants. For any questions, please contact the Consumer Protection Awards Coordinator by emailing cpawards@dmirs.wa.gov.au or calling 08 6552 9444. Committee Hearings & Bill Information: (360) 786-7128 . Policies and strategic plans from the department. John L. O'Brien, P.O. Western Australia. Box 40600, Olympia, WA 98504-0600 Committee Hearings & Bill Information: (360) 786-7128 Legislative Hotline Operators: 1-800-562-6000 The House Consumer Protection & Business Committee considers consumer protection issues and the licensing and regulation of businesses and professions (except for health care and law-related professions). Consumer Protection & Criminal Defense In Seattle And The Greater Puget Sound Region. Consumer Protection Washington is dedicated to educating and alerting the public on consumer issues, scams and investigations affecting residents in Washington State. The process for getting building work approved. Consumer protection attorneys in Seattle Washington As a consumer, you have the right to be protected against fraud, scams, excessive usury, and other business malpractice. How pawnbrokers and secondhand dealers can pay a final demand notice online, in person or by post. Consumer Protection is part of the Government of Western Australia. All contents copyright © Government of Western Australia. Renew or update a licence, registration, certificate, permit, etc. Releasing or claiming a bond (Bond disposal), Consumer Protection licence and registration search, Licensing and registration and owner-builder approval, Swimming pools, dividing fences, RCDs and smoke alarms, About Consumer Protection and online resources, Western Australia's industrial relations system, Combatting wage theft in Western Australia, Commission for Occupational Safety and Health, Work health and safety legislation reform. WA Consumer Protection - Department Of Mines, Industry Regulation and Safety; International consumer protection. Building service and home building work contract complaints. Automotive repair: Chapter 46.71 RCW. Map & Directions. Education The Office investigates complaints from consumers in the District regarding potential violations of District consumer protection laws, and when appropriate files suits against businesses that are taking advantage of District residents. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. John L. O'Brien, P.O. Definitions. For general enquiries please contact the department using the telephone numbers or email addresses on our contact us page. Post any letter scams you receive direct to WA ScamNet (no stamp required): WA ScamNet Consumer Protection - DMIRS Reply Paid 85406 Locked Bag 100 EAST PERTH WA 6892. Access Washington - Consumer Protection. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. The FTC’s Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights and responsibilities. Consumer Protection WA. How to report an accident or incident to Building and Energy. Consumer Protection Advice Line: 1300 304 054 (cost of a local call anywhere in WA) Post. Regional Offices. Pay for licence renewal, registration and other services online. A Government of Western Australia agency, which enforces consumer and tenancy laws and promotes fair trading. The International Consumer Protection and Enforcement Network (ICPEN) is an organisation composed of consumer protection authorities from over 60 countries. City, county, regional, and state consumer offices offer a variety of important services. Short title—Purposes—1983 c 288: "This act may be cited as the antitrust/consumer protection improvements act. Helping buyers of goods & services, tenants & industry. ... Seattle, WA 98118 206-536-2830. Women's Legal Service WA took home the Richard (Dick) Fletcher Award. Francine Bell of Additive Free Kids won the Rona Okely Award. The department’s Consumer Protection division enforces Australian Consumer Law for consumers, businesses, property owners and tenants in Western Australia. Access Washington Home > Explore Topics > Consumer Protection. Consumer protection act — Unfair or deceptive acts or practices. Information and advice for buyers of goods or services. Most of them are divided among our various practice areas. File a Complaint | Washington State. We offer an informal complaint resolution service to Washington state residents, and to consumers with complaints about businesses located in Washington state. About The Washington State Government Channel. Through news releases, social media and scam tracker – consumers can be on top of topical issues and alerts happening in their community. Complaints can also be submitted in person or via mail using a downloadable form. Email: customerservice@acb.wa.gov Phone: (360) 753-2586. Safeguarding Consumers | Washington State. City, county, regional, and state consumer offices offer a variety of important services. Goldfields/Esperance (08) 9021 9494 Great Southern (08) 9842 8366 Kimberley (08) 9191 8400 The Training Accreditation Council investigates complaints about registered training organisations (RTOs) under the Standards for Registered Training Organisations 2015. Report wage theft, find information on employment rights and obligations, and learn about the Inquiry into Wage Theft. Pay your liquor fine by post, in person or online. Best of luck! Compliance actions, public consultations and reports. Legislative Hotline Operators: 1-800-562-6000. What to look out for when buying a car, boat or other vehicle, your rights with repairs and servicing, and tips on how to sell your vehicle. If you need more information, contact one of our Consumer Resource Centers. #cpawards2021 Melanie Mitchell of Lachlan's Legacy was the winner of Kidsafe WA Award. Public hearing in the House Committee on Consumer Protection & Business at 8:00 AM. The Health and Disability Services Complaints Office (HaDSCO) is an independent Statutory Authority which resolves complaints about health, disability and mental health services in Western Australia and the Indian Ocean Territories. The ACL replaced the following fair trading and consumer protection laws in WA: There are other laws that continue to apply to consumer transactions after 1 January 2011. For people who suffer loss through the criminal or fraudulent actions of real estate industry businesses or employees in the course of a real estate transaction. Events, statistics and educational resources. Through news releases, social media and scam tracker – consumers can be on top of topical issues and alerts happening in their community. Our legislation, contacting us and freedom of information. 187 talking about this. Scams, ripoffs and frauds are becoming more and more commonplace. Monopolies and attempted monopolies declared unlawful. Well done to the four winners of the 2021 Western Australian Consumer Protection Awards! Find out about the functions and jurisdiction of WorkSafe. For information about consumer laws and their enforcement in WA, you can visit the Department of Mines, Industry Regulation and Safety (Consumer Protection). Complain about a problem with goods or services purchased in or from Western Australia or the Indian Ocean Territories. Start your entry (save it in-progress). Consumer protection Complaints on unfair business practices: Students who believe they have lost tuition and fees as the result of unfair business practices by institutions authorized by WSAC can file a student complaint. Information about Western Australia's peak safety and health body. In Western Australia, other legislation to protect customers is regulated by the Consumer Protection unit at the Department of Mines, Industry Regulation and Safety. Consumer Protection Offices. Executive session scheduled, but no action was taken in the House Committee on Consumer Protection & Business at 10:00 AM. Wageline information on WA awards, minimum pay rates, long service leave, annual and sick leave, current compliance campaigns and COVID-19 coronavirus. House Consumer Protection & Business Committee. The Australian Consumer Law contains a range of protections to help ensure that the products you buy are safe. Make a consumer complaint Submit your complaint. Have you subscribed to the bulletins? Tel: 1300 304 054 consumer@dmirs.wa.gov.au. The Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community. Rights and responsibilities for consumers and traders under the Australian Consumer Law (ACL) that need to be considered when buying, selling, or agreeing to contracts. Level 2 140 William Street, (entrance off Murray St Mall) Perth WA 6000. consumer@dmirs.wa.gov.au. Register an account. The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 157.5 cpl tomorrow, so FuelWatch is encouraging... Retirement villages bulletins provide topical information and reminders for retirement village industry. The YouTube channel of the Washington State Government, linking you to videos from state agencies, departments, and elected officials. How to pay fines relating to security online, in person or by post. Complaints must be filed by the student or his/her guardian no later than one year from the last date of attendance. See all Consumer Protection office locations How do I obtain a licence, register plant, seek a review, or request an exemption? Find out how to notify WorkSafe of an incident, completion of requirements of an improvement notice or make a complaint about a workplace hazard. the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace. Develops, enforces and promotes legislation that protects consumers. Consumer Protection Washington provides people with resources and contact Violation of RCW 15.86.030 constitutes violation of RCW 19.86.020. Washington’s Consumer Protection Act (CPA) broadly prohibits unfair and deceptive acts and practices in trade or commerce. Comment on Website Send us scams or suspect items so we can combat this ever increasing problem. The adjudication process for resolving payment disputes. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present. Stand Up For Your Rights As A Consumer. Through this process, we contact businesses to determine their response to consumer complaints. 1125 Washington St SE • PO Box 40100 • Olympia, WA 98504 • (360) 753-6200 OFFICE HOURS: 8:00 AM - 5:00 PM Monday - Friday Closed Weekends & State Holidays Map & Directions. Information on renting, buying or selling a home, including accommodation for seniors. The Department of Mines, Industry Regulation and Safety's WA ScamNet was developed as one method of combatting this ever increasing problem. Aging and Elder Care Caring for an aging parent, elderly spouse, domestic partner or close friend. The state of Washington has laid out statutes designed to protect consumer rights. Consumer Protection Services Washington Debt Law offers a wide range of consumer protection services. Gary Adshead of 9 News Perth received the Ruby Hutchison Media Award. In many instances, if we sue under one or more of the below statutes, the prevailing party […] Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings. Contact Consumer Protection. State system employment laws and public sector labour relations. If you intend to sell products or services you will need to be familiar with your rights and obligations under the CCA. Call 1-800-551-4636 (in Washington only) or 1-206-464-6684. Box 40600, Olympia, WA 98504-0600. Pawnbrokers and secondhand dealers can pay their fines online, in person or by post. Codes, standards and reports for building services providers, electricians, plumbers and gas fitters. Complaint resolution services are free and available to everyone. (Committee Materials) Mar 11 . Legislature Home > House of Representatives > Committees > Consumer Protection & Business > Committee Members and Staff. Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint. Complaints are resolved by each non-government school, following a Complaints Management Standard. Complain about a problem with goods or services purchased in or from Western Australia or the Indian Ocean Territories. Regulation and promotion of safety in general industry. Lodge a consumer complaint about goods or services purchases Complain about a problem with goods or services purchased in or from Western Australia or the Indian Ocean Territories. Page Content. Consumer Protection WA provides advice and information for Western Australian consumers, businesses, landlords and tenants. Pioneer Square Office. Unfair competition, practices, declared unlawful. If you have not found the information or service you are looking for, you may wish to consult local governments or the Federal Government. © Government of Western Australia 2017 to 2021, Building, utilities and essential services, Facilities, fleet and equipment management, Privacy and Responsible Information Sharing, Buying and selling cars, boats and motorbikes, Department of Mines, Industry Regulation and Safety, Complain about a registered training organisation, Find advice for consumers, businesses, landlords and tenants, Lodge a consumer complaint about goods or services purchases, Make a health and disability service complaint, Health and Disability Services Complaints Office, Pay a Department of Mines, Industry Regulation and Safety account, Pay a pawnbroker and secondhand dealer final demand notice, Pay a pawnbroker and secondhand dealer fine, Pay a security infringement final demand notice, Product safety alerts and complaints for consumers, Submit a building service industry complaint. For help with locating the contact information for the government agency or organization best suited to provide you with the assistance you require, please review the following: Agriculture, Dept. Information about and for safety and health representatives. Subscribe. Information for charities and associations operating in Western Australia. Auctioneers: Chapter 18.11 RCW. How to register and lodge electrical, gasfitting and plumbing eNotices. The links to the right include practical advice and information about your rights as a consumer. Information on applications, requirements, training and registrations for regulated industries. Public holiday dates for Western Australia. Perth, WA. Future rent support grants of up to $2,000 can help tenants struggling financially meet rent payments after the emergency period. Submit a complaint under the Building Services (Complaint Resolution and Administration) Act 2011. Information on your rights regarding housing and accommodation, goods and services, events and travel. Short title—Purposes—1983 c 288: "This act may be cited as the antitrust/consumer protection improvements act. Make a complaint or provide feedback to the Department. Consumer Protection Washington is dedicated to educating and alerting the public on consumer issues, scams and investigations affecting residents in Washington State. Consumer Protection Offices. Department of Mines, Industry Regulation and Safety. Congratulations to all 2021 Consumer Protection Awards winners. Consumer Protection - Contacts. Information for businesses about their rights and responsibilities under consumer laws in Western Australia. Includes FuelWatch & WA ScamNet. Apply for a licence, registration, certificate, permit, exemption etc. 119 1st Ave S. Bridge Suite 310 Seattle, WA 98104 206-536-2830. Western Australian building services, electrical, gasfitting and plumbing industries. This includes: 1. helping consumers resolve disputes with businesses, such as disputes over property, building, motor vehicle or product safety issues; 2. investigating complaints about fair trading; 3. prosecuting offending operators; 4. A violation of this chapter is an unfair or deceptive act in trade or commerce and an unfair method of competition for the purpose of applying the consumer protection act, chapter 19.86 RCW. Consumer Protection Washington provides people with resources and contact The Consumer Protection Division is composed of attorneys and professional staff. You can anonymously report criminal activity and suspicious behaviour either online at crimestopperswa.com.au or by phoning 1800 333 000. The division enforces the Consumer Protection Act and other statutes to help keep the Washington marketplace free of unfair and deceptive practices.

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