User #147287 1634 posts. Contacting MDA National immediately when you receive a complaint or notification from APHRA means that we can assist you to ensure the best possible outcome is achieved. AHPRA maintains the work of the independent NHPOPC is an important part of ensuring trust and confidence in its role as a regulator with the report of increasing complaints. For more information on performance or health assessments see Impairment and Board assessments and Performance Assessment . Rather, it is by a combination of the notifier's motivation, and the lack of grounds for the notification. Subsequently, a determination. i logged a complaint in july 2015 with the health commission in vic and i'm still waiting for some outcome (mediation/compensation) however what concerns me is that during this time, other people are at risk of being harmed by the doctor. Australian Health Practitioner Regulation Agency report reveals more than 850 complaints were made against medicos in 2019-20. Investigations and complaint outcomes. AHPRA's framework is clear that a vexatious notification is not defined by a particular outcome (for example, a no further action decision), nor by the practitioner's experience of the notification (understandably upsetting). When one of our staff investigates a complaint to the Ombudsman, the staff member will review the available evidence to determine whether Ahpra or the National Board’s handing of the matter was fair and reasonable. Dealing with a complaint to AHPRA. A complaint regarding several claims in relation to three separate products was upheld in July 2013 by the TGA Complaints Resolution Panel.17 A complaint surrounding the same claims was also submitted to AHPRA on April 2, 2013. Print this page . i'm still quite ill and it's been almost 2 years since the procedure. Sometimes AHPRA or the complaints entity may make recommendations about your medical practice. (AHPRA) You can type your practitioner’s name into AHPRA’s registration database to check their registration. Matthew Hardy, AHPRA’s National Director, Notifications, said he has heard and understood doctors’ concerns about the length of the notification and investigation process. Most doctors regard it as a direct assault on their personal and professional integrity. Although AHPRA often determines that no further action should be taken, a complaint may have the potential to result in serious consequences for a medical practitioner. A public register of all registered health practitioners is available on the website of the Australian Health Practitioner Regulation Agency. The decision reached was to take no further action against the GP. Health complaint outcomes. Our Risk Advisory Service can provide advice on implementing these recommendations. The Australian Health Practitioner Regulation Agency (AHPRA) was notified, and the complaint was jointly considered by the Commissioner and the Medical Board. The Australian Health Practitioner Regulation Agency (AHPRA) receives notifications and complaints about nurses and midwives on behalf of the NMBA. Receiving a complaint about your professional conduct can be a stressful and confronting experience. After completing an investigation, we may: Medico-legal matters can place practitioners and their families under a great deal of stress. To follow up the complaint after submission, email correspondence with AHPRA ensued. Where the notification or complaint received both relates to a nurse or midwife and relates to a matter which is a ground for a notification, then that matter is referred to the NMBA for consideration.

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